Evolving Platform Responsibilities Under Regulation: A Comparative Study of Internal CSR Practices in Ride-hailing Platforms Across the EU, the US and China, and Implications for Sustainable Development
Abstract: This examination delves into the regulations from China, the EU, and the USA to understand what major ride-sharing companies like DiDi, Uber, and Lyft are doing internally, particularly in areas such as customer assistance and collaboration. Based on findings, it is evident that the EU's integrated rights-based framework can encourage standardized practices and compliance-oriented behavior, making corporate social responsibility (CSR) often an extension of legal requirements. The absence of U.S. …
Read More
